How can I place a custom decorated sugar cookie order?
On our website, find "MENU" and select "CUSTOM COOKIES". Fill out the order form to submit your request. It is important to note this DOES NOT guarantee your order has been placed. If availability permits, you will receive a confirmation in 1-5 business days. You will then confirm the artist's suggested designs or request alterations, submit your deposit, then your order is booked!
How does order delivery work?
After placing your order, you can expect an employee to message you the day before order delivery to confirm delivery details. On the day of delivery, an employee will message you delivery updates until your order is complete.
Where is your location of business?
We are currently building a new commercial location in Mcallen, therefore The Flavor Compound is temporarily a cottage food operator in Pharr, TX.
Can I place my custom order via social media or in person?
Due to the custom process, custom orders are only being accepted via the "Order Form" found on our website.
Do you have any allergen-free products?
All products are currently baked in a kitchen that uses some common food allergens, such as nuts, eggs, milk, wheat, etc. Although we currently do not offer allergen-free products, it is definitely an accommodation we hope to provide in the near future.
How can I place an order via social media?
As of 2022, we are only accepting orders via our website. Our social media accounts and phone number reach a high volume of traffic which conflicts the ordering process and can result in misplaced or incomplete conversations. The best way to place an order is through our website order form.